Shipping policy

Where is my order?

Once your order has dispatched, you will receive a Shipping Confirmation email which will have the name of the courier company via which your order has been dispatched along with the Tracking ID that you can use to track you order at every step as it reaches you.

 

If your order has reached your city, it should reach you very soon. You will most likely receive an ‘Out for Delivery’ update from the Courier Company.

 

Sometimes, If there is a delay in the delivery due to bad circumstances which include:

• Network issues
• Unexpected weather conditions
• Unlocatable or Incomplete address (In such cases, it would be advisable for you to contact the courier company and let them know of your complete address or any landmarks to easily trace your address.)

Is next-day delivery possible?

Unfortunately, we don’t have overnight shipping options yet. Our warehouse is only in NewDelhi so for any parcel to reach in a day, anywhere in the North, East, or West is a bit difficult. However, if your delivery address is anywhere in the South or any Metro city, the delivery should take place within 1-2 days.

So if you’re from the South or from a Metro City, we’d request you to wait just another day, and we’ll have your order delivered as quickly as possible.

If you’re in NewDelhi, you can pick up your order from our warehouse if you’re in a hurry. Just make sure you let us know you’ll be picking up your order so that we don’t end up shipping it out.